30-Day Money-Back Guarantee
30-Day Money-Back Guarantee
We want you to enjoy Hirsuta Tea. If you are not satisfied with your purchase, you can request a refund within 30 days of delivery.
How to request a refund
Email us at Jayman4027@protonmail.com with your order number and a short note about why you would like a refund. We will reply with next steps. Please contact us before returning anything.
What we refund
- You will receive a full refund of the product price to your original payment method.
- Original shipping charges are not refunded unless the item arrived damaged or we made an error.
- If an item is unopened, we may ask you to send it back.
- If you have already tried the tea, you can still request a refund. We want you to be able to taste it risk-free.
Timing
The 30-day window starts on the delivery date. Once we approve your request, refunds are usually processed within 5 to 10 business days, depending on your payment provider.